Richmond Holiday Centre - Covid-19 
 

The Richmond is currently able to open during it usual season; 1^st March to 30^th November. This is subject to various Government restrictions and these may be subject to change at short notice.

COVID-19 Restrictions: From 19th July 2021 

Whilst most government restrictions were lifted as regards being a legal requirement on the above date, at the Richmond we want to ensure the safety and comfort of our staff and owners. We need your help to ensure that we all stay as safe as possible, please read through the recommendations that follow and please ensure that you and everyone using your caravan are aware of these recommendations as much as possible. The government have asked that vigilance is maintained and people act carefully and proportionately to manage infection risks to themselves and others. 

Key Points

• Only visit the park if you are fit to do so, if you feel unwell or show any symptoms of Covid-19 call the NHS on 111 – PLEASE DO NOT VISIT THE PARK.  
• If you feel unwell whilst on the park, call the NHS on 111 for advice. You will probably need to leave the park and self-isolate at your home address. Please advise Reception. 
• When on park, respect others and follow recommendations and hygiene policies in each facility.
• Please show respect and consideration for the local community.
• Masks are recommended to be worn in most indoor areas, please clean hands on entry and departure of each relevant area. 

Site Facilities
Currently all of our facilities are planned to be open during the usual seasonal dates (1^st March to 30^th November). However, with nationwide infection rates currently very high, our staff may be advised to isolate with little or no notice. This may have a knock-on effect of a shortage in staff and some facilities may be forced to close, unfortunately this is beyond our control. The recommendations outlined here may change at any time. The facilities that are open will have recommended steps in place in order to maintain hygiene levels and we recommend these are followed by you and everyone using your caravans. 

Reception

• Reception will be open and opening hours will be posted in the Reception window. It is recommended you wear a mask in this area. A maximum of 4 people may enter at any one time. Hand cleansing is in place.

Caravan Sales

• Caravan Sales will be open, it is recommended you wear a mask. 

Shop

• The shop will be open and opening hours will be posted on the shop door. 
• It is recommended you wear a mask in the shop.
• Distanced queueing is in place at tills.

The Clubhouse & Tavern Yard

• We have a full programme of live entertainment in place, full details will be in your arrival pack.     
• It is recommended that masks are worn unless seated at a table.
• It is recommended that you scan in using the QR code that will be visible on entering and throughout the venue.
• There are separate entry and departure doors, please use the appropriate door.
• Currently the Clubhouse is open, hours may vary, please check the door for up to date times.
• Please wash hands on entering and leaving the building and you should continue to regularly wash hands at the dispensers provided throughout the venue during your visit.  
• It will be permitted to approach the Bars and Table service will also be in place at certain times. Queues at the Bar should maintain social distancing when possible.
• Where possible we encourage cashless / contactless payments.
• The Arcade will be open and it is recommended that Facemasks are worn.
• Children must be supervised at all times.

Fish & Chip Takeaway

• This facility will operate from the serving hatch only. At times we hope to run a delivery from the Fish & Chip shop, details will be in your arrival pack.

Swimming Pool

• This facility is open and there is no longer any need to book in advance. Changing rooms will be open and lockers will be available. A timetable for the pool is available from Reception or directly from the pool.

Launderette

• The launderette will be open.
• Only two people can be in this room at any one time and it is recommended that facemasks are worn.
• Once machines have been loaded you should leave the room and allow others to load but do not leave your laundry unattended.

ALL OF THE ABOVE INFORMATION CAN CHANGE WITH LITTLE OR NO NOTICE DUE TO THE CONSTANTLY CHANGING GOVERNMENT COVID-19 RESTRICTIONS 

Updated November 2021